Lufthansa is a stickler for the rules, whether they make sense or not. Rules are to be followed and there are no exceptions. Especially not for frequent fliers or people flying in business class or people who paid more for their ticket. One traveller was recently barred from the from using the business class line even though he was entitled to use the first class line. This guy thought it was funny:
Lufthansa Senator member sees the first class checkin has a
long time, wants to use the empty business class line. They’re told ‘no
way’ — a benefit of Senator status is that they use the First Class
lines. Period. They’re not allowed to use the business class lines.
[…] Your boarding
pass displays your status, which entitles you to the lounge…. but the
rules say you must present your membership card. No card, no entry. Rules.
Personally, having been in a very similar situation with Lufthansa, just reading the story made my heart beat faster and my blood start boiling. The rules, whether they make sense or not, will be enforced by Lufthansa.
Maybe someday I’ll run across Lufthansa and their rules when I’m not in the middle of a 40 hour trip or I’m not about to miss my flight, and I’ll be able to see the humor in it, but not today.
Photo by caribb.
One Reply to “Lufthansa reinforces the negative German stereotype”
I recently traveled to Austria for a month with 8 teenagers in an interchange program. We were alerted by a parent back home by email that Lufthansa was on strike. We checked the website before going to bed which said it would not affect international flights. Well, we were awakened at 3:30 a.m. by the parent back home telling us things had changed and our flights were canceled. No worry, they will get us out and into Germany. We got to the airport and we were told no go, but they did have us on flights to take us home. Unfortunately, they put 5 of us on one plane and 4 of us on another plane going to 2 different places to arrive in the U.S. Whoa! All I could do was put my head down and ask God if he was testing me! They then said Oh, we have another flight you all can go on together to ZÃ¼rich. We then were stuck for 9 hours in ZÃ¼rich because of a late plane that needed some brake part and it had to be brought into the airport from Stuttgart Germany. It was a 9 1/2 hour flight just to get to Atlanta and we still had another flight of an hour to get home. I don’t know if I can fly again for a while!
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